Q: What do I get when I buy Style Master?

A:When you buy Style Master you get

• the full, non time-limited version of the application
• free upgrades to all versions until Style Master 5.0
• full technical support via our support forum and email
• discounted upgrade price to any version from Style Master 5 on
• as a bonus, a downloadable copy of the Westciv Complete CSS Guide, worth $24.99
• 100% money back guarantee if you're not happy with any aspect of the application

Q: Can I get Style Master sent to me on a CD?

A: No, at present we are not able to make Style Master available on CD. As mentioned above, we make this decision in the context of being a small company wanting to make the best possible software available at a very reasonable price.

There was a short time when we trialled a CD version of Style Master but we chose not to continue for the following reasons.

• Admin costs in following up on postage.
• Lack of take up of the postal option.
• Challenge posed by free upgrades for users who had chosen the CD option.

Q: Can I make a backup?

A: Yes, you certainly can make a backup copy of Style Master, indeed we recommend it. This way you'll have no problems with reinstalling in the event of a reformat or system upgrade.

Q: What happens if I lose my download?

A: If you lose your download of either Style Master or any of our self paced courses just contact us and we'll be able to arrange for you to redownload. Of course, the more information you can give us about your original purchase, the easier it will be for us to establish that you are in fact a customer, and send you the download details again.

Q: Can I get the manual as a physical book?

A: No, we aren't able to make the manual or any of our documentation available as a book. However, all the docs have a print style sheet set up so that if you choose to print them yourself they will be very usable.

Q: Are the self paced courses available as physical books?

A: No, the self paced courses are not available as books. They are in fact a collection of linked HTML documents, specifically designed from the start to be used online. Each stage of the exercise is linked in to a preview page which lets you see how your work should be developing. This interactivity is integral to the whole structure of the course, and would be lost if they were printed out as a book.